Due to the nature of our product please make sure you are completely satisfied with the product prior to use. We cannot accept returns on used candles. If for any reason you are not completely satisfied with your purchase notify us right away & simply return it within 30 days of receipt for prompt and friendly exchange or refund.
If you should need to return or exchange any item(s):
1. Please complete the reverse side of the Packing Slip you received with your order and return it with the items being sent back.
2. Items(s) being returned must be in the original carton, if applicable.
3. When shipping merchandise back, please wrap the item(s) in a sturdy box and secure with strong tape. For your protection, insure it for it's value.
4. Adress your package to our return adress: *Contact customer service for return address information.
5. Return the package prepaid. (Sorry, we cannot accept COD's)
6. We strongly recommend shipping your return through United Parcel Service (UPS)